Where Do I Pick Up Keys?
Keys are provided in a lockbox outside of each rental property. You will receive a property specific check-in packet 7 days prior to your arrival via email. Included in this packet will be the lockbox code, parking instructions, Wi-Fi log-in, as well as additional information on the property.
What Is The Cancellation Policy?
Cancellations made thirty (30) days or more prior to the arrival will be refunded less an amount equal to ten (10) % of the deposit. If a cancellation is made within thirty (30) days of the arrival there will be no refund issued.
Is Accidental Damage Protection Required?
Damage Protection Plans are required for all our vacation rentals and are non-refundable. They protect both the guest and the homeowner in the event that any accidental damage occurs during the rental. Please be sure to report any damages to TideWatch Vacations prior to check-out.
What Are Amenity Cards?
Amenity Cards only relate to rentals on Fripp Island. In order to have access to the pools, restaurants, golf, tennis, or fitness center you must have an amenity card. If a property does not offer amenity cards you will not have access to Fripp Island Amenities. Anyone over the age of 12 is required to have any amenity card. Please keep in mind if a property does not have access to amenity cards they CAN NOT be purchased separately when you arrive.